Telephone Call Centers

                   

Call center employee found dead inside dorm

abs-cbnnews.com     Aug 19, 2008          

A call center employee was found dead inside the bathroom of the dormitory where he was staying in Makati Tuesday morning. Christopher Abriol, employee of Teleperformance, was found dead inside the dormitory where he was...                    

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New Novel Explores the Human Side of the Call Center

tmcnet.com     Aug 18, 2008   1 related          

The book is being positioned as a printed testament to the people that handle call center calls every day. Those individuals who provide troubleshooting tips, sales slogans, prepaid phone minutes, driving directions and bank...                    

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Tech Support is a PICNIC

qaqna.com     Aug 18, 2008          

I chuckled and thought of all my dear tech support friends in call centers around the world this past weekend. I was perusing a Reader's Digest and read about and IT department that had begun talking about certain trouble...                    

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twango.com: 425 Workers Layed off from Call Center Job twango.com

425 Workers Layed off from Call Center Job

twango.com     Aug 18, 2008          

Accent Marketing Services, a call center, announced plans to lay off 425 workers, after just opening their offices last year in Hot Springs. The company cites the decline in its customer base and customer service unit.Accent...                    

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Hybrid IP telephony solution essential to network disaster recovery

techtarget.com     Aug 18, 2008          

The hybrid IP telephony solution implemented by a multi-site media company has improved customer service and increased employee productivity, and it proved its value by ensuring seamless network connectivity during a recent...                    

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BridgeTrak - Help Desk Software

datamation.com     Aug 19, 2008          

Help Desk Software BridgeTrak is trouble ticket tracking software for help desks and call centers. Its interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue...                    

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Operations is Operating Just Fine

jimnovo.com     Aug 18, 2008          

99.99% Up time and No Broken Links - What Else Do You Want? Do you remember web sites when the web was ruled by engineers? Before Marketing-oriented folks forced issues like analytics, usability, and testing into the mix? Just...                    

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Cases keep coming, so do excuses

hindustantimes.com     Aug 18, 2008   1 related          

Professor falls victim to call centre cab Sanjeev K. Ahuja , Hindustan Times Every fourth accident on the Delhi-Gurgaon Expressway is caused by a speeding call centre cab. The speed monsters are not only a nuisance on Gurgaon...                    

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Oh God!

mumbaimirror.com     Aug 19, 2008   3 related          

Atul Agnihotri is ready with his film Hello, which is based on Chetan Bhagat’s best selling novel, One Night @ The Call Centre. The film stars, Salman Khan, Issha Koppikar, Sohail Khan, Amrita Arora, Gul Panag, Sharman Joshi...                    

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Speed claims one more life

hindustantimes.com     Aug 18, 2008          

Seventy-year-old registrar of Bhartiya Vidya Bhawan, Dr G R Sunder, could have never anticipated that his usual morning walk on Monday would lead to his death. The professor was mercilessly run over by a call centre cab at...                    

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