Telephone Call Centers

                   
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Telekom Hit by Widening German Data Trade Scandal

dw-world.de     yesterday          

Großansicht des Bildes mit der Bildunterschrift: Authorities bought personal information about millions of Germans on the black market A scandal involving the illegal trade in customer data continues to grow in Germany....                    

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Voxeo Eyes Asia-Pacific, Bolsters IVR, SIP-Based Products with Micromethod Acquisition

tmcnet.com     yesterday   12 related          

Positioning itself to take advantage of what experts call "explosive growth" in the Asia-Pacific region, an Orlando, Florida-based IVR and VoIP platform and services provider today announced that it's acquired a SIP-based...                    

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Inbound Call Center Jobs - $14 Per Hour - Students Ok

montereycountyweekly.com     yesterday   1 related          

Workers wanted to fill jobs at inbound retail call centers in or near the city. Duties include taking customer questions and taking orders over the phone, and referring callers to technical support staff. Professional and...                    

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Telus Looks To Hire Synovate Workers

opinion250.com     yesterday          

Prince George, B.C. - As Synovate prepares to wind down its operations and close its doors by the end of the year, Telus is hoping to hire some of the best of Synovate’s employees. Tomorrow, a couple of managers from Telus will...                    

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TCS pips IBM, may buy Citi BPO

indiatimes.com     yesterday   2 related          

MUMBAI: Citigroup’s attempt to sell its captive BPO arm Citigroup Global Services (CGSL) is gathering momentum. Tata Consultancy Services (TCS) is close to acquiring CGSL (formerly e-Serve) racing past IBM, which was leading...                    

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Call center employee found dead inside dorm

abs-cbnnews.com     yesterday          

A call center employee was found dead inside the bathroom of the dormitory where he was staying in Makati Tuesday morning. Christopher Abriol, employee of Teleperformance, was found dead inside the dormitory where he was...                    

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New Novel Explores the Human Side of the Call Center

tmcnet.com     Aug 18, 2008   1 related          

The book is being positioned as a printed testament to the people that handle call center calls every day. Those individuals who provide troubleshooting tips, sales slogans, prepaid phone minutes, driving directions and bank...                    

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McCamish Deploys Progress Sonic ESB Platform to Create A SOA

sys-con.com     Aug 18, 2008   3 related          

Progress Software announced that McCamish Systems has deployed the Progress Sonic ESB platform to create a service oriented architecture (SOA) that will help them provide integrated services to their BPO clients. As a result of...                    

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Analog Analytics Intros New Web-Based Banner Ads

tmcnet.com     Aug 18, 2008   1 related          

TMCnet Contributing Editor Analog Analytics has announced that it will be offering “Super Banner” online ads. Analog Analytics is a digital advertising company that deals in integrating and optimizing interactive advertising...                    

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Tech Support is a PICNIC

qaqna.com     Aug 18, 2008          

I chuckled and thought of all my dear tech support friends in call centers around the world this past weekend. I was perusing a Reader's Digest and read about and IT department that had begun talking about certain trouble...                    

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