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Customer Loyalty & Satisfaction

Confirmit And Cisco WebEx Announce Webinar Showcasing Voice Of The Customer Success

NEW YORK, LONDON, OSLO – October 8, 2008: Confirmit announced that it has joined forces with Cisco WebEx to deliver a webcast highlighting the strategic impetus behind Cisco WebEx’s decision to implement a voice of the customer...

Business Logic Systems helps Mobile Telcos increase revenues from pre-paid mobile customers with...

2nd October 2008: Business Logic Systems, the developer of business intelligence and marketing campaign software for mobile telecoms companies, has launched InTelestage Revenue Optimiser, a revolutionary managed service to help...

The food industry: Where to from here? … Part Two

In part two of our discussion of the economic crisis and its impact on different sectors of the food industry we shine the spotlight on supermarkets, manufacturers, gourmet retailers and convenience stores. Supermarkets...

Electrical store rewards loyal customers

A total of 88 lucky winners took home Panasonic Plasma TV sets at the Rank n Win! Contest during a prize presentation ceremony in the Berjaya Times Square hotel. Held in conjunction with the Olympics, the contest drew an...

IBM Offers Report on Consumer Shopping Preferences

IBM announced the findings from a survey of nearly 4,300 U.S. and UK consumers that revealed insights into consumer behaviors, preferences and expectations around how they shop, and how they make purchasing decisions across...

The Promise and Payback of Customer Communication and Loyalty

By TMCnet Special Guest Steve Loring, Business Development Manager, Customer Interaction Solutions, Dimension Data Today, it’s no secret that businesses are more competitive than ever as they fight valiantly for every customer....

Tracing The Premium Customers

ScienceDaily (Oct. 9, 2008) — The most loyal customers are those who do their shopping both in stores and on the Internet. It is, however, not always easy for a company to sell their goods and services both in a store and on...

Satmetrix Study Explores the Economic Value of Word-of-Mouth Using Net Promoter

FOSTER CITY, Calif. --(Business Wire)-- Satmetrix, the leader in enterprise customer loyalty solutions, released a study today that examines the financial impact of positive and negative customer word of mouth (WOM). The study,...

International Card Establishment VT Application Provides Turnkey Gift and Loyalty Programs...

Wednesday October 8, 2:52 pm ET Next Generation Technology Platform to Allow Any Merchant With a Computer to Offer Custom-Branded Gift and Loyalty Card to Customers CAMARILLO, CA--(MARKET WIRE)--Oct 8, 2008 -- News ) today...

Free downloads for loyal British customers

On the 27th of August the Loyalty Management Group will launch its new Nectar Music Store. British customers who have joined the nectar campaign and collected many loyalty points could exchange them for music downloads. The...

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