RightNow Technologies

RightNow Technologies to Present at Upcoming Deutsche Bank 2008 Technology Conference

redorbit.com     Aug 27, 2008          

Posted on: Wednesday, 27 August 2008, 09:01 CDT BOZEMAN, Mont., Aug. 27 /PRNewswire-FirstCall/ -- RightNow(R) Technologies , a provider of on demand customer relationship management (CRM) solutions, today announced that it...                    

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RightNow launches August '08

vnunet.com     Aug 26, 2008   1 related          

Phil Muncaster, vnunet.com, Tuesday 26 August 2008 at 17:28:00 New CRM tools designed to improve customer experience Customer relationship management software vendor RightNow Technologies has launched the latest upgrade...                    

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yahoo.com: Barron's Online yahoo.com

RightNow Threatened by Salesforce Acquisition, JMP Says (at Barron's Online)

yahoo.com     Aug 20, 2008   3 related          

Half-a-billion-dollar (market cap) Rightnow Technologies , which sells software over the Web to automate customer support, could be threatened by this morning’s announcement from Salesforce.com that it’s buying privately held...                    

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CRM from RightNow for SmartSpeak, SalesLogix, Kineo Open Source, Homeserve Results, The Travel...

bigblog.com     Jul 19, 2008   2 related          

The news as of the first coffee this morning, and the music is one of the greatest female vocalists of the rock era, Brit folk singer Sandy Denny. "3:10 To Yuma," "You Never Wanted Me," "Pretty Polly," "Make Me A Pallet On Your...                    

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RightNow Technologies to Announce Second Quarter 2008 Financial Results (PR Newswire)

yahoo.com     Jul 11, 2008   3 related          

BOZEMAN, Mont., July 11 /PRNewswire-FirstCall/ -- RightNow® Technologies (Nasdaq: RNOW - News ) today announced that it will issue its earnings for the second quarter 2008 after the market close on Wednesday, July 30, 2008....                    

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challengedividend.com: Customer_service challengedividend.com

Customer Service Gets More Challenging

challengedividend.com     Jul 10, 2008          

In writing about business in this blog, I often show that within a particular category of products or services, tough competition leads to improvement. For example, when Virgin Airlines upgrades its business class service,...                    

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Strativity Group Announces New Dates for the Customer Experience Management Certification Program

pr.com     Jul 9, 2008          

For the first time, customer experience management (CEM) certification is available in Europe. Strativity Group, Inc. a global customer experience research and consulting firm announced today its Customer Experience Management...                    

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RightNow Comes Over All Emotional

cbronline.com     Jul 5, 2008   1 related          

SaaS CRM provider RightNow Technologies has taken the emerging trend of emotion detection on board with the latest iteration of its service, but has only chosen to apply it to text-based interaction channels, not the more...                    

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Is the SaaS Market as Bad as Larry Ellison Says?

tmcnet.com     Jul 3, 2008   6 related          

In an earnings call last week, Oracle founder and general media motormouth Larry Ellison dissed the SaaS industry, calling it a laggard that isn’t really living up to the hype. Is the SaaS business model, which is of great...                    

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RightNow and Transera Unveil Integration

tmcnet.com     Jun 29, 2008          

At the 9th Annual Call Center Week conference, RightNow Technologies and Transera Communications announced a new integration between RightNow CRM and Transera's Seratel. With the new integration, RightNow and Transera will...                    

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