Convergys

BT Selects Convergys for Five-Year Relationship Management Solutions Contract (Business Wire)

CINCINNATI & LONDON----Convergys Corporation , a global leader in relationship management, announced today that it has signed a new five-year license agreement and support and maintenance contract with BT for Infinys’ [R]...

One of three candidates to fill Cutler's shoes

BY JENNIFER WEAVER • jeweaver@thespectrum.com • December 4, 2008 CEDAR CITY - One of three Republican candidates will go before the Iron County Commission on Monday for an appointment to fill the vacancy of retiring Iron County...

CONVERGYS THOUGHT LEADERSHIP SPEAKER SERIES: Service excellence is sustained when value is...

CINCINNATI & BOSTON --(Business Wire)-- At a class at the Harvard Business School in Boston, Massachusetts, Convergys Corporation (NYSE: CVG), a global leader in relationship management, shared its insights on sustaining...

Convergys lands contract to aid FDIC

A big increase in calls to the Federal Deposit Insurance Corp. has resulted in new business for Convergys Corp. Cincinnati-based Convergys today announced a five-year agreement to provide customer management support to the...

RP's top 25 contact centers report US$ 1.67B in revenues

MANILA, Dec 01, 2008 (Asia Pulse Data Source via COMTEX) -- The 25 leading operators of contact centers in the Philippines reported P68.5 billion or US$ 1.67 billion in aggregate revenues in 2007, Catanduanes Rep. Joseph...

Firms switch from outsourcing to homeshoring

Outsourcing is so last season. The new trend in tech is 'homeshoring', or contracting customer service employees to work from the comforts of their own homes using only their Internet connection and VOIP phones.

Companies that will hire you to work at home

Some companies are allowing employees to work solely from home These companies include American Airlines, TDS Telecom, 1-800-FLOWERS Many jobs and transactions can be done easily, safely and securely from home If you want to...

More call center work being done at home

By Dan Sewell | The Associated Press CINCINNATI - Using Internet telephone technology, the operators are able to answer questions and hear out complaints as if they were working in a sprawling call center in an office park. "It...

Lessons last a lifetime: The ?D word' is back in use

The news is scary. There are people in and around Catawba County for whom the Depression is more than a phrase in the history books. Where we were When the Great Depression struck, Catawba was one of the five richest counties...

Missing woman's story attracts big media

Missing woman’s story attracts big media - September 7, 2006 - The Kamloops Daily News / By JASON HEWLETT - Daily News Staff Reporter Jessie Foster’s story is going Global. Francis Silvaggio, a reporter from Global National...

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