'Dynamic packaging' eliminates flexibility

I booked a train ticket to London together with a rental car on the Eurostar Web site. Later, while I was able to change my ticket, I was not allowed to change my car reservation. It is preposterous for Eurostar to offer a one-stop booking facility and then apply different rules to each booking component. It seems that Eurostar went through Expedia to make the car reservation with Alamo. Had I made the car booking direct with Alamo, I would have been allowed to change that booking. - Jim Macintyre, Paris "Dynamic packaging," which allows you to book, say, train or airline tickets, along with a hotel room, a car rental or whatever, can be convenient, but it denies you flexibility and the ability to shop around for a better price for each component, which may carry different booking conditions. Gareth Headon, a spokesman for... [read full story]                    

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