Multi-Channel Commerce & Retailing: User-Generated Requirements - Part II

User Generated Requirements - Part II In the last post, we looked at how blogging could be used as a means of requirements elicitation for customer facing web sites. In this part of the post, we will extend the concept outlines in the first post and take a look at the specifics of how to blog for requirements. Float an idea The start of any new business requirement is an idea – an idea that your customers, your business analysts or you may have. For a dotcom portal, when a new idea is conceived, it could be tested in waters by floating it on the official blog. This could be accompanied by providing freedom to provide a ‘Yay!’ or ‘Naah!’ vote buttons or by letting other users comment on it using the pure blogging mechanism. It is up to the business analyst to collect comments, analyze responses to ‘Yay!’ or ‘Naah!” float new... [read full story]