I recently posted some thoughts about P&L and my own version of P&L, productivity and learning. I’ve been asked to shed some more light on the subject of productivity, so I’m delving into the topics of capability and capacity. In my previous piece, I argue that productivity is made up of a few components, and capability and capacity are two of the tangible elements at play (other intangible elements would include level of challenge of assignments and happiness with work). I also note quality as a key component in the piece, but more as a component of learning, and less as a direct component, although still influential, with productivity. Estimating capability and capacity judges readiness and ability to adapt. This allows you to highlight potential problem areas. The method won’t give you a number. It defines the boundaries...
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