Royal Mail Selects Intermec CN3 Mobile Computer To Improve Service To Customers

Intermec Technologies Corporation Intermec has announced that Royal Mail, the leading provider of mail and parcel delivery services in the United Kingdom, has awarded Intermec a contract to provide over 25,000 of its rugged, handheld CN3 mobile computers. The Intermec CN3 mobile computers have been chosen as part of Royal Mail's investment in new technology to modernize the business, improve efficiency and customer service while cutting operational costs. Commenting on the selection of Intermec, Robin Dargue, Chief Information Officer at Royal Mail Group, said: "We embarked on a series of trials across the UK late last year to test the suitability, compatibility and benefits of a postal digital assistant for both our customers and our staff. The feedback from both groups was extremely positive especially when it came to ease... [read full story]