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Industry Leaders to Share Best Practices for Improving Enterprise Business Performance and Risk...

RA'ANANA, Israel, July 23 /PRNewswire-FirstCall/ -- NICE Systems Ltd. , a leading global provider of advanced solutions that enable organizations to extract Insight from Interactions(TM) to drive performance, today announced that industry leaders from Fortune 100 companies will be sharing best practices for improving customer retention, operational efficiency, business performance, and transactional risk management at Interactions2008, the NICE User Group (NUG) Summit, to be held in Fajardo, Puerto Rico, July 28-30. Executives from Microsoft, EMC, Avaya, DIRECTV, Conseco, Cisco, Kaiser Permanente, and Gap Inc. are among the featured partner and customer speakers delivering presentations on how to improve contact center performance and achieve greater customer loyalty. Keynote speakers include Michael Maoz, Distinguished... [read full story]                    

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