Leading Industry Analyst Firm, DMG Consulting LLC, Reports Record Industry Revenue Driven by Contact Center Workforce Optimization (WFO) Market, Now Approaching $1 Billion Annually WEST ORANGE, NJ--(Marketwire - June 25, 2008) - DMG Consulting LLC, the leading provider of contact center and real-time analytics market research and consulting services, today published the 2008 Quality Management/Liability Recording Market Share Report. This annual report is universally recognized as the most accurate, comprehensive and detailed financial analysis of this dynamic and aggressive growth market. Based on financial data of both public and private companies, DMG Consulting reports the overall Quality Management/Liability Recording market grew by 13.1% in 2007, reaching $2.389 billion in sales. DMG Consulting reports that the market's...
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