ACSI: Customer Satisfaction Halts Slide, Glimmer of Hope for the Economy?
                   
tmcnet.com     May 20, 2008            

ANN ARBOR, Mich. --(Business Wire)-- After a year of stalling and falling, the American Customer Satisfaction Index (ACSI) reverses course and registers its first gain in a year. In the first quarter ACSI measures customer satisfaction with the quality of products and services in utilities,... [read full story]                

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