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EventMingle creates online community for 9th Annual Call Center Week. [PR.com - May 12, 2008] ... EventMingle creates online community for 9th Annual Call Center Week. EventMingle today announced it has been selected as the official online social networking application...
A new company in Newcastle is offering a revolutionary concept in communication which could make call centre staff a thing of the past. A new company in Newcastle is offering a revolutionary concept in communication which could make call centre staff a thing of the past. Artingence, an...
Friday, May 16, 2008; Posted: 4:55 p.m. (CDT) It's a boost for our local economy. On Friday, AAA announced plans to build a new call center in north Oklahoma City. The facility is supposed to bring more than 1,200 new jobs. Pat Bloodworth is a AAA member. She also works in the Quail Springs area...
Nuance Communications, a supplier of speech and imaging solutions, showcased the company s continued emphasis on caller authentication solutions at the Voice Biometrics Conference in New York City. Nuance stated that its solutions support a broad range of authentication options for Call Center...
is announcing Predictive Analytics, an offering created to help organizations better understand, analyze and strategically target more effective contact with their customers. Combining client data with the behavioral insight gleaned from billions of individual interactions, Predictive Analytics...
