Crispin Porter's 'extreme concierge' to the rescue

Jul 3, 2009
 

Boulder ad agency has its own fix-it man The Boulder firm hired Kevin Mullen simply to "improve the quality of people's lives," he said. As one of the company's three full-time concierges, Mullen services employees' sporting equipment, including an in-house fleet of snowboards and bicycles. While the company's two other concierges run errands so people don't have to leave their desks, the "extreme concierge" gets employees out from behind their desks. Dave Kingsbury, a planner who's called a "cognitive anthropologist" at Crispin Porter + Bogusky, said that Mullen is "as critical to CPB as the air we breathe." Keeping overworked ad agency jocks happy with fun toys is one thing, but Mullen's day can be filled with fixing the broken heel on a pair of high heels, welding bicycle racks onto the boss's KTM Supermoto 950 motorcycle,... [read full story]                    

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