WHY WAIT? Are you looking for an exciting new opportunity? This may be your lucky day! It is time for a change, and CDI can help! We have an immediate need for a Service Desk Delivery Manager in Cleveland to join CDIs outsourcing team. JOB DESCRIPTION This position will assume responsibility for the overall delivery and success of a new IT Service Desk operation for a client located in Cleveland. This is an educational environment, and the key responsibility will be managing the relationship between our client and the CDI Service Desk team that will reside at CDIs Service Desk center of excellence in Cross Lanes, WV. The team will consist of approximately 10 analysts, and approximately 20% of travel will be involved, mainly to visit the team and Team Lead located in WV. Responsibilities include: Client management, business...
[read full story]
powered by 