As the issue of overheating iPhones heats up, Apple might be preparing to point the finger at iPhone owners who fail to keep their iPhones within acceptable temperatures. Apple recently updated its knowledge base advising iPhone owners how to keep their devices within acceptable operating temperatures. For many, this was not the answer they were hoping for because Apple’s solution to an apparent defect appears to be to place the burden on the user to ensure their iPhone’s temperature remains within an acceptable range. What’s troubling about Apple’s position is that it sets the stage for Apple to adjust its iPhone service policy based on the argument that damage caused by overheating the iPhone is the fault of the iPhone’s owner – not Apple. Remember how Apple resolved the problem with the iPhone’s oversensitive moisture... [read full story]
