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GENERAL FUNCTION: Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies. Refer customers to the appropriate business partner for products and services uncovered during business interactions and/or conversations. ESSENTIAL DUTIES & RESPONSIBILITIES: Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times. B. Have a developed rapport with the customer base, greet by/use name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude. C. Act with confidence by answering or finding the answers to customer... [read full story]
A New Zealander has won Australian Idol. Stan Walker beat Hayley Warner in the final last night. The 18-year-old wins a $200,000 artist's development fund and a recording contract with Sony. His single entitled Black Box will...
Canwest News ServiceNovember 22, 2009 1:02 PM Photograph by: Shaun Best/Reuters, The wife of former Liberal leader Stephane Dion has created a stir in the blogosphere with a short-lived entry on her Facebook page this weekend...
MARK HULBERT Gold timers very bullish The average gold timer is now more bullish than on each of the past four occasions in which the gold market has topped out, a worrying sign. Bezos' detractors said his free shipping deals...
children’s swing sets can prove to be invaluable. Issues faced If you are considering buying children’s swing sets, there are bound to be a few issues which you will face. There are a couple of things, which you need to...
