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Do you assume that your bank serves your best interests? That a big bank's products are better? That your online account information is accurate? Don't believe any of it. 1. "Our branches are there to sell you, not serve you." In the late 1990s, bank branches were considered outmoded relics soon to be replaced by ATMs and Internet banking. But just the opposite happened. In 1998, there were 89,000 bank branches... [read full story]

