2008 Pontiac G8 GT: FIXED!

Fourteen (14) days ago I dropped our 2008 Pontiac G8 GT at Martin Cadillac in Los Angeles to fix a malfunctioning traction control with the promise of a quick, easy fix and same day return. Wednesday night we picked up our Pontiac, fixed, from Hooman Pontiac in Culver City. What follows is a tale of deceit, frustration, anger, a damn-fine commitment to service from Pontiac and international espionage, though that last bit can't be discussed... The Fallout: As I blogged last Wednesday, getting anything out of our service advisor was an altogether unpleasant experience. While I understand nobody likes being pestered, customers calling for information or updates every two days isn't unreasonable. I don't need to hear that he's very busy, or that he has a lot of cars to deal with. I only need to know about my car, and I generally... [read full story]