Keynote Ranks the Online Best Practices of 26 Leading Banks

-- The Q2 2008 Keynote Banker Scorecard Marks Ten Years as an Industry Standard Examining How U.S. Retail Banks Match up Against Customer Experience Best Practices in Online Sales and Service ?? -- Study Complements... By BusinessWire SAN MATEO, Calif., BUSINESS WIRE -- Keynote Competitive Research, the industry analysis group of Keynote Systems (Nasdaq:KEYN), the global leader in mobile and Internet test & measurement solutions for continuously improving the online experience, today announced the availability of the Q2 2008 Keynote Banker Scorecard, a bi-annual in-depth study that examines and ranks the implementation of online best practices by leading banks' Web sites. The Scorecard is one of six complementary industry research offerings, including banks, mortgages, insurance carriers, credit cards, full-service brokers... [read full story]