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Major North American Bank to Optimize Field Workforce Scheduling With ClickSoftware

Jul 21, 2008
Story Timeline:  78 days

BURLINGTON, Massachusetts, July 21 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd., (NasdaqCM: CKSW) the leading provider of mobile workforce management and service optimization solutions, today announced that one of the largest banks in North America is deploying ClickSoftware for Installation, Maintenance, and Repair Services (ClickIMRS) to automatically schedule hundreds of field technicians who keep telecommunications systems and computers running smoothly. The bank is also deploying ClickAnalyze Insight to gain detailed information on service efficiency and identify opportunities to improve future performance. With more than 30,000 employees across thousands of locations in over a dozen states, the bank has a dedicated team of technicians responsible for telephone set maintenance, router installation, and... [read full story]                    

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Latest article on this story:

ClickSoftware gets North American bank deal

globes.co.il Jul 22, 2008
First article on this story:

Large North American Bank to Deploy ClickIMRS

tmcnet.com Jul 21, 2008
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