Jul 21, 2008
Story Timeline: 78 days
BURLINGTON, Massachusetts, July 21 /PRNewswire-FirstCall/ -- ClickSoftware Technologies Ltd., (NasdaqCM: CKSW) the leading provider of mobile workforce management and service optimization solutions, today announced that one of the largest banks in North America is deploying ClickSoftware for Installation, Maintenance, and Repair Services (ClickIMRS) to automatically schedule hundreds of field technicians who keep telecommunications systems and computers running smoothly. The bank is also deploying ClickAnalyze Insight to gain detailed information on service efficiency and identify opportunities to improve future performance. With more than 30,000 employees across thousands of locations in over a dozen states, the bank has a dedicated team of technicians responsible for telephone set maintenance, router installation, and...
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